The way we see it!

Running your business today is hard enough without having to worry about your IT systems. Many businesses spend a great deal of time, effort and money developing, implementing and managing their IT infrastructure. When what you should be doing is minding your own business. That is providing the goods and services that your company is best at. Why not leave your IT worries for us to handle.

Our years of experience in this industry have shown that an effective, profitable, sound Internet Solution is the result of careful planning, informed development and ongoing support. There are countless companies in the marketplace that are capable of building you a website, but if you're truly serious about online success for your business then you deserve our total-service approach.

Internet Business Analysis

Whether you're in the market for something simple, or need a complete Internet Solution with advanced functionality, EDML will identify specific opportunities to reduce costs, simplify operations and introduce new growth to your business.

By asking a series of questions, your EDML Consultant will gain an in-depth understanding of your business, your market and your customers. As each and every business is different, so are the results of each interview. Once the consultation is complete, your Internet Consultant goes away with all the data necessary to create a unique Internet Business Proposal for your review.

There's never any obligation following a consultation. We will simply show you where Internet technologies can enhance your business sales, reduce costs or improve processes and make recommendations appropriate to your needs and budget. You may be surprised by what you learn about your business and what the Internet can do for you after your consultation.

Functional Design

In this phase, the structure, look and feel of your IT products are clearly defined. There are many factors that can make the difference between a successful product and one visitors never return to. Complex, flashy layouts may look great but are impractical if your site's visitors can't find what they are looking for. In the same way, a site with endless blocks of text and little interactivity won't compel anyone to stick around long enough to find out what your business has to offer. Special care is taken to ensure that your page elements, colors and graphics all work together to provide an enjoyable experience for your customers while projecting a professional image for your business.

Build, Test and Launch

All the technical elements of your unique Internet Solution are combined into an easily managed system, incorporating your chosen look and feel from the Functional Design phase. Your Internet Business Solution is then tested thoroughly by our technical staff, your Internet Consultant and you to ensure that everything meets your expectations and is ready to be launched to the world.

Manage Results

This is where most firms thank you for your business and then send you on your way. With EDML that's not how we treat our customers. Your Internet Consultant has an ongoing support program to ensure that you achieve a measurable return on your investment. This means ongoing visitor traffic analysis, management of your search engine positioning, Internet business insights and recommendations and more, all delivered by our professionals who are committed to making your business more profitable through the intelligent use of Internet technologies.

European Digital Media Ltd offers unique solutions for every budget. Our on-site Consultancy fees start at £300 p/d (EU) '

• On-site training - at your home our business
• Online (distance learning) via computer interface
• Telephone support 24/7 - when you need it most
• Posted documentation - reference material
• 5 languages available

Software System Design

At European Digital Media Ltd (EDML) we believe that no code should be written until it has been fully designed and agreed upon.

When embarking upon a project EDML is keen to work hand in hand with the client to ensure we gather a full set of their detailed requirements. Once we are in possession of the client requirements we produce an in-depth document stating our understanding of the client's requirements and how we propose to resolve them. This document begins an iterative process, with the client discussing the areas they wish to change and which sections they are happy with. Once the requirements have been agreed, EDML will then produce user interface prototypes and detailed specifications for all stages of the project. When the software design and specifications have been written, the client will be asked to "sign-off" the documentation and EDML will deliver the software as laid out in the documentation.

By following this methodology, clients can be assured that they are receiving the software they require and EDML can ensure that they are delivering the software that is required. It also ensures that the entire process is fully thought through prior to development, thus ensuring the project can be delivered to the timescales and budgets agreed.

Our team of software developers have in-depth knowledge of designing robust software solutions and specialise in database design, object modelling and Human Computer Interaction (HCI). Via the use of our iterative design process we assure that we deliver what the client wants and not what we think they need.

Infrastructure

Our team of network specialists can design and implement a reliable, secure and rapid network from the ground up

Using 'best of breed' equipment and the latest technologies we can ensure that your network infrastructure is suitable not only for today, but also for the demands likely to be placed on it over the coming years

We produce a fully documented roadmap before any work commences so you know exactly what you are getting. You can then concentrate on running your business rather than on your IT Infrastructure

• Reliable – standard built in resilience for minimum down time
• Secure – Built in security for minimum exposure
• Rapid – Optimised for best performance
• Best of breed – We only use accepted industry standard quality products
• Documentation – Pre-planned documentation is provided prior to implementation
• Supported – Ongoing lifetime support
• Durable – Built to work and keep on working

Technical support

European Digital Media Ltd has been providing technical advice and consultancy since 1995 and has been at the forefront of technology for 15 years.

Why use EDML for your technical support ?

• No project too small
• No Project too big
• Knowledge base
• Technically qualified consultants
• EDML consultants see the job through
• 24/7 help when you need it most